PAYMENT TERMS AND CONDITIONS
Rutas Costa Rica is a sister site of Rutas.Viajes. We are located between Monteverde and Puerto Viejo in Costa Rica, with travel specialist also located in Granada - Nicaragua.
Licence Number: 01- 782/2015/TCDL - GP LHQT
HOW TO BOOK A TRIP WITH RUTAS COSTA RICA
To book your Costa Rica trip we require a deposit of 30% of the total cost of the trip.
Once the 30% deposit has been made we require a copy of the bank transfer voucher to be mailed to a Rutas Costa Rica’s travel specialist. Please indicate in the subject line the name and email address of the person(s) we have been in contact with when organizing/customizing the trip.
Your Costa Rica trip will be reserved when your deposit has been cleared in Rustas Costa Rica’s account. We will then send you, by mail, confirmation of payment and a receipt for your records.
The remaining portion of the payment (70%) is due one month prior to the date of arrival.
The following forms of payment are accepted by Rutas Costa Rica: (Any bank charges must be assumed by the client*)
If paying by bank transfer ou are required to send Rutas Costa Rica a copy of your bank transfer voucher. Bank transfers must be cleared in our account before we reserve the trip. Once cleared we will send you a receipt of confirmation.
*If paying by bank transfer and a full payment is made (in a single transfer) Rutas Costa Rica will assume the bank transfer charges.
Num cc: 200-02-093-001085-0
Swift Code: BNCRCRSJ
IBAN: CR18 0151 0932 0020 0108 54
Bank Name: Banco Nacional
Bank Address: Calle 211, Puerto Viejo. Talamanca
Tel: +506 2212 1212
IIf you prefer to pay by credit card, please review the following:
All credit card payments will carry a 3% charge of the total that will be assumed by the client.
In order to pay the first payment or deposit by credit card, please read the following:
CREDIT CARD AUTHORIZATION:
With this document the client authorizes the company Rutas Vietnam to make payment with your credit card. Download authorization document.
All payments must be confirmed with a bank voucher from the Rutas Costa Rica team. (If you have any questions regarding our forms of payment please contact us as we are here to help you plan your trip accordingly.)
Rutas Costa Rica offers trip cancellation insurance & assistance to all of their clients. Our clients will be completely covered in case of cancellation due to serious reasons listed below. Our trip cancellation insurance covers the total amount of the trip plus the flight.
Find the general conditions for contracted insurance. HERE
In order for international flight charges to be covered by the insurance there cannot exceed a 7 day difference between the flight payment and travel deposit.
> 60 days: If the traveler cancels the trip 60 days prior to the date of trip, the traveler will lose 50% of the price of the trip.
< 60 days: If the traveler cancels the trip with less than 60 days of trip, the traveler will lose the entire price of the INTERNATIONAL TRAVEL INSURANCE.
INTERNATIONAL TRAVEL AND CANCELLATION INSURANCE is included in all trips for clients who travel DIRECTLY with Rutas Costa Rica.
RUTAS COSTA RICA reserves the right to modify itinerariesor services if unexpected circumstances arise such as floods, typhoons...
Authority orders in relation to permits to visited zones, flight cancellation or train services, etc. that make it impossible to carry out the contracted program. In these cases Rutas Costa Rica will replace the cancelled services wherever possible with similar ones. If second services offered were of a lower category, the contracted company will pay the difference. If on the other hand the available services are more expensive, travelers will have the option to pay the difference or cancel the rest of the trip and receive a refund for unused services.
Rutas Costa Rica is committed to facilitate their travelers contracted services with the characteristics and conditions stipulated. Rutas Costa Rica declines all responsibility for any personal injuries, accidents and diseases on route. As well as stolen personal property.
In case of cancellation, delay or flight advances, that incur additional costs, the claim should be made to the respective airline.
Rutas Costa Rica reserves the Right to cancel the contract if the behavior or conduct of the traveler is offensive to other travelers or represents a risk to himself or other travelers. In this case the Company will apply the pertinent cancellation policy mentioned in the section "Cancellation Policy". If the conduct of any traveller causes any damage to the place of accommodation, transport or any of the places included and booked in the trip, the relevant compensation shall be paid to the person who caused such damage, including legal costs incurred against the Company by third parties.
*If you have any questions regarding out General Conditions, please feel free to contact us as we are here to accommodate all of our clients.